Our Clients

Take a look at who we've worked with...

Westminster Abbey

Westminster Abbey is one of London’s most iconic landmarks. Most of Britain’s monarchs were crowned in the impressive Gothic abbey church, and it’s also the location for most royal marriages and funerals. As well as a living church, it’s also one of the capital’s favourite visitor attractions, attracting over a million people each year. You can appreciate how vital it is for the Abbey’s gift shop to get its offer right when it comes to high quality mementos.

Mallards has been creating quality souvenirs for Westminster Abbey’s gift shop since we began designing bespoke heritage jewellery in 2004. There are so many exquisite details to inspire us, and it’s a real pleasure to be able to use our creative imaginations at the Abbey.


House of Commons

The Houses of Parliament Shop stocks a wide range of fascinating and pertinent gifts. We’ve been creating bespoke heritage jewellery with the retail team at the Houses of Parliament Shop for several years now – and there is still so much more here to inspire us!

From watches based on the famous Queen Elizabeth Clock Tower dial to a pendant shaped like the famous House of Commons portcullis emblem, we’ve worked closely with the retail team to produce quality souvenirs that really appeal to their customers.


National Lobster Hatchery

The National Lobster Hatchery in Padstow in Cornwall is a conservation, research and education charity. It aims to help conserve vulnerable lobster populations, which also protects the livelihood of fishing communities. The National Lobster Hatchery has a visitor centre, where you can see learn about the charity’s essential work – and meet the current resident lobsters!

As Mallards’ founder Douglas grew up on the Cornish Coast, this is a conservation programme close to our hearts. The lobster is a lovely shape to work with, both graceful and intricate, and it makes absolutely stunning silver jewellery.

Gloucester Cathedral

We’re delighted to be working with the gift shop at beautiful Gloucester Cathedral. The building is mainly late medieval, dating from the 14th and 15th centuries, which from our point of view, means lots of inspirational architectural details.

As well as these, there are many captivating stories around the Cathedral and its history, from standing in for Hogwarts’ cloisters in the Harry Potter films to having one of the earliest depictions of football carved in the choir stalls. There’s a lot here to capture the imagination – perfect for creating original bespoke jewellery.

Royal Museums Greenwich

Royal Museums Greenwich makes up a collection of some of London’s finest attractions: The National Maritime Museum, the Cutty Sark, the Royal Observatory and the Queen’s House. All four attractions form part of the Maritime Greenwich UNESCO World Heritage Site.

We’re delighted to work with the Royal Museums Greenwich shop, which sells high quality and relevant gifts. Maritime Greenwich is wonderful place to find inspiration for bespoke heritage watches with its themes of time, exploration, and science. We’ve created a replica Nelson pocket watch for the National Maritime Museum, as well a collection of watches for the Royal Observatory.

Princess Yachts

We work with commercial as well as heritage clients, and we were contacted by Princess Yachts to design and make a silver lapel pin. Princess Yachts have been producing the most spectacular luxury yachts for over fifty years from their shipyard in historic Plymouth.

Their logo is a distinctive little crown – a perfect shape for an elegantly discreet lapel pin for Princess Yacht’s discerning customers. Every detail has to be perfect, and the butterfly clutch pin back is also sterling silver. We made sure that the lapel pin box was flawless too, and we worked with the company’s pantones to ensure we used exactly the right shade of blue.

Cornish Tea

Cornish Tea was founded in 2012 and now has a global following of enthusiastic tea drinkers. Grown in Kenya but full of Cornish attitude, a cup of their much-loved Smugglers’ Brew is a real restorative pleasure.

We worked with Cornish Tea to create an appealing little silver teapot charm based on their logo. The teapot is the endearing pot-bellied variety known as a “Brown Betty”. This iconic British pot is said to make the best tea, as there’s plenty of room for swirling in its plump little shape. It certainly makes an attractive little charm!

Individual Clients

We’re also approached by individual clients who haven’t been able to find that perfect piece of jewellery off the shelf. We’ve been commissioned to create jewellery for a special event, for example a graduation. Sometimes, there may be emblem or image that has great significance for an individual, such as the handsome SAS badge we designed and made for a retired officer. If a customer needs a one-off original piece of jewellery, we’re always happy to discuss it with them.

Tewkesbury Abbey

Beautiful Tewkesbury Abbey in Gloucestershire is part of a former Benedictine priory, dating back to the 12th century. It’s a stunning example of Norman architecture, with an especially tall and fine Romanesque tower.

With architectural details ranging from curved Norman arches to medieval misericords to Victorian stained glass, there’s a lot here to captivate us and fire our imaginations. We’re really excited to be working with the Abbey’s gift shop, not least because the shop itself is housed in a 12th and 14th century chapel!

St Ewe Eggs

We’re hatching plans with Cornish free-range egg farmers, St Ewe… At Mallards, we’re big fans of their superb free-range eggs, and so we’re delighted to team up with them.

St Ewe started around 30 years ago when Ventonwyn Farm near Truro diversified into poultry farming. The St Ewe team know that “happy hens make tasty eggs”, and their chickens definitely come first! They spend their days happily outdoors in the fresh Cornish air, coming indoors at night to roost in their spacious accommodation. St Ewe and Mallards will be working together to create bespoke items that celebrate these delicious eggs!

Emma Griffin Photography

Mallards has just started working with wonderful Cornwall-based photographer, Emma Griffin. To celebrate the start of an exciting new working relationship, Douglas designed and created a gorgeous little eye pendant based on Emma’s logo.

The eye logo sums up Emma’s perceptive approach. She describes herself as a “visual storyteller”, as her images tell the tale behind the subject she’s photographing. With a background in fine art and fashion, and a shared love with Douglas of the Cornish coast, Emma is the perfect photographer to capture Mallards’ brand.